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      <image:title>About Me - Bears, Beets, Basslines</image:title>
      <image:caption>Currently Reading: Station Eleven by Emily St. John Mandel Currently Watching: Severance on AppleTV+ Currently Vibing: Yes</image:caption>
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    <loc>https://www.chrismichaelsdesign.com/home/ttec-digital</loc>
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    <lastmod>2024-01-25</lastmod>
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    <loc>https://www.chrismichaelsdesign.com/home/portalredesign</loc>
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    <lastmod>2022-08-10</lastmod>
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      <image:title>Home - Auto Part Order Portal Redesign - Make it stand out</image:title>
      <image:caption>Again, focusing on actionable steps, I improved the part-order screen to include elements required by the client, and improve the UI of the experience based on areas that users struggled with in the process.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5fbd7d04d1e27c36976ca1f1/d8cede70-f2b6-40db-b6aa-58273f8a40a0/1.png</image:loc>
      <image:title>Home - Auto Part Order Portal Redesign - Make it stand out</image:title>
      <image:caption>Working with the developers, we relabeled and moved the top buttons into a collapsible side nav that would populate data in the center of the screen. This relates to the user feedback that the current state was not clear which parts of the portal were informational versus actionable.</image:caption>
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      <image:title>Home - Auto Part Order Portal Redesign - Make it stand out</image:title>
      <image:caption>Finally, I condensed the data found in the top row of buttons (left) into one pane of glass as a static data container. Again, separating actionable and informational data.</image:caption>
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      <image:title>Home - Auto Part Order Portal Redesign - Make it stand out</image:title>
      <image:caption>Examples of padding and spacing issues with the current state that I presented to the client.</image:caption>
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      <image:title>Home - Auto Part Order Portal Redesign - Make it stand out</image:title>
      <image:caption>Current state design as it was delivered to me</image:caption>
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      <image:title>Home - Auto Part Order Portal Redesign - Make it stand out</image:title>
      <image:caption>I also improved the page headings and iconography to help with navigation and wayfinding. Likewise, after getting feedback from stakeholders about display of need-to know information, I put high-level KVIs front and center with options to drill down if users want to dive into those KVIs.</image:caption>
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      <image:title>Home - Auto Part Order Portal Redesign - Make it stand out</image:title>
      <image:caption>Delivered redesign for the client based on user feedback</image:caption>
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  <url>
    <loc>https://www.chrismichaelsdesign.com/home/ui-redesign-huddle-up-learning</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-01-25</lastmod>
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      <image:title>Home - UI Redesign Huddle Up Learning - Make it stand out</image:title>
      <image:caption>Current state course data page</image:caption>
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      <image:title>Home - UI Redesign Huddle Up Learning</image:title>
      <image:caption>Current state course creation page</image:caption>
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      <image:title>Home - UI Redesign Huddle Up Learning - Make it stand out</image:title>
      <image:caption>Current state component voting feature</image:caption>
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      <image:title>Home - UI Redesign Huddle Up Learning - Startup UX/UI Redesign</image:title>
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    <image:image>
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      <image:title>Home - UI Redesign Huddle Up Learning</image:title>
      <image:caption>Current state course data page</image:caption>
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    <image:image>
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      <image:title>Home - UI Redesign Huddle Up Learning - A key takeaway was users’ desire for quality connected with other users and the instructor. 40% of users interviewed stated that required feedback “feels contrived” and would like feedback only when they ask for it</image:title>
      <image:caption>It is clear from the interviews that the key is quality engagement that doesn’t feel forced but, rather, is collaborative and synchronous and retains the all-important human connection.</image:caption>
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